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Change is a constant, even discounting the exceptional times we are living through in 2020. How do you manage?
21 Oct 2020 , 5 Min Module
Most complaints can be resolved quickly; some may even hold lessons that can lead to improved service.
17 Sep 2020 , 5 Min Module
The Covid-19 outbreak has provided cover for less desirable activity, learn how to keep your pharmacy safe.
19 Jul 2020 , 5 Min Module
The time that pharmacy automation frees up has never been more useful – or apparent – than it is right now.
01 Jul 2020 , 3 Min Article
Over the past few weeks we have seen how quickly things can change dramatically when they have to.
15 Jun 2020 , 5 Min Module
Patient apps, a new take on dispensary IT and the ongoing saga of hub-and-spoke are among the elements shaping the development of technology in community pharmacy.
22 Mar 2020 , 6 Min Article
Time for a refresher on the key principles of clinical governance.
20 Jan 2020 , 5 Min Module
Find out why community pharmacy should be at the forefront of the emerging self care revolution.
20 Dec 2019 , 4 Min Module
As the new contractual framework puts even more emphasis on services, Sasa Jankovic finds out how PMR suppliers are stepping up
21 Nov 2019 , 3 Min Article
The pharmacy is the last link in the supply chain for refigerated medicines. Here's how to ensure it's fit for purpose
12 Nov 2019 , 5 Min Article
With community pharmacy facing change nationally and locally, Saša Janković asks whether the existing representation structure in England is robust enough to cope?
07 Nov 2019 , 4 Min Article
Expenses and capital expenditure are treated very differently by the taxman
16 Oct 2019 , 2 Min Article
Understanding what you are trying to achieve and what success looks like is vital if your team and your business are to grow.
16 Oct 2019 , 5 Min Module
Lifting the lid on specials - prescribing, quality and reimbursement - and dealing with the regular headlines
21 Aug 2019 , 3 Min Article
How do you promote the right culture to sustain an overall focus on quality improvement?
01 Aug 2019 , 4 Min Module
With investment of £4.5bn going into primary care via primary care networks, PSNC has prioritised support for LPCs in 2019/20. LPCs are going to be crucial, but are they fit for purpose?
15 May 2019 , 4 Min Article